FAQ
Frequently Asked Questions
Children under 12 years of age must be accompanied by a parent or other care attendant 18 years of age or older.
By registering and entering BHS&TC, LLC’s swimming pool enclosure you agree for yourself, family members and guests to abide by the safety and public health rules adopted by Blue Heron Lakes, LLC for use of the swimming pool facilities.
No running, shoving, boisterous or rough play is permitted in or around the swimming pool.
No bikes, skateboards, rollerblades, scooters or any other motorized transporters are allowed in the swimming pool enclosure.
Outside food & drink are permitted in grass covered areas and are prohibited in the pool and adjacent concrete decks. No food, gum, beverages and glass items in the dressing room. Bringing in your own cooler is permitted.
Don’t use the swimming pool when under the influence of alcohol or drugs. Persons suspected of being under the influence of drugs or alcohol are prohibited from entering the swimming pool. No alcohol containers or the consumption of alcohol are prohibited.
At the sound of the lifeguard’s whistle all activities around and in the swimming pool will stop and all swimmers will immediately, without question, follow the directions and orders of the lifeguard
Swimming by children under the age of 12 must be supervised by an adult.
Proper swimming attire required. Swimmers are not allowed to swim in street clothes as they tend to clog the pool filters.
Diving is strictly prohibited.
All persons must be out of the pool during lifeguard & water treatment breaks.
No swimming during heavy rain or when thunder and lightning can be seen or heard. All activities must be suspended if it determines that lighting is 6-8 miles away or thunder has been heard. Swimmers will not be allowed to return until the last evidence of thunder, lighting, or significant rain has passed for thirty (30) minutes.
No person having an obvious communicable disease, skin eruption, cut, sore or lesion, inflamed eyes, ear, nose, or throat infection is permitted to enter and use the swimming pool.
No person with excessive sunburn, open blisters or bandages is permitted to enter and use the swimming pool.
No swimming by any person who has diarrhea or having had diarrhea within the last two weeks as recommended by the CDC.
Immediately report to a lifeguard any discharges or passing of urine, feces, or blood by any swimmer.
Swim diapers must be worn by swimmers that are incontinent, lack toilet training or are otherwise lacking voluntary control of excretory functions.
Children 3 years and younger or any child not potty trained must wear a water resistant diaper.
Children are encouraged to use the restroom and outdoor shower before entering the swimming pool.
No standing on any furnishings, toilets or sinks
No running or chasing in the dressing room
No snapping of towels or other objects at any person
No throwing objects in the dressing room
The wearing of jewelry is discouraged to prevent loss, damage or personal injury
When exiting the dressing room take all personal articles and any valuables from the dressing room with you. Please keep the dressing room looking clean - please pick up after yourself.
BHS&TC is not responsible and assumes no responsibility for damage to, theft of or loss of personal articles and/or any valuables left in a dressing room or left poolside.
Anyone found or reported defacing or damaging the complex is subject to the revocation of that person’s and other family members’ rights to utilize the swimming pool facilities. Anyone found or reported defacing or damaging the complex will be held financially responsible.
PARENTS - DO NOT LEAVE YOUR CHILDREN UNSUPERVISED - LIFEGUARDS ARE NOT BABYSITTERS. The Medina County Health Department does not require a lifeguard at the wading pool due to its limited square footage.
All children in diapers must wear plastic pants with snug-fitting elastic waist and leg bands. Do not wash out soiled diapers in the wading pool
Children are encouraged to use the restroom and outdoor showers before entering the wading pool.
Immediately report any discharges or passing of urine, feces, or blood by a child In the wading pool to a lifeguard.
FOR SAFETY AND PUBLIC HEALTH REASONS ALL DIRECTIONS AND ORDERS BY LIFEGUARDS WILL BE OBEYED. LIFEGUARDS AND BHS&TC EMPLOYEES HAVE THE HAVE FINAL SAY.
Yes, all members of all ages must have an up to date photo ID issued by BHS&TC LLC
In the top menu bar under plans and pricing then select resident or non resident.
No, for respect and privacy reasons we ask all members to please refrain from taking pictures or video of any kind in the dressing room (e.g. Snapchat, Tik Tok, ect.).